Free course · for hospitality · 5 lessons · about 38 min

Get your hours back.

Get hours back without losing the soul of your venue. Five short lessons for owner-operated cafes, restaurants and pubs: cut no-shows and catch missed calls, keep your socials and reviews ticking over, roster to the Award without the worry, and join your tools up. Real Aussie tools, honest numbers, no hype.

For cafe, restaurant and pub owners who are sick of no-shows, missed calls and rostering on a Sunday night. Real Aussie tools, honest numbers, and AI kept on the admin so your people stay on the floor and the food.

What you'll learn
Lesson 1 Where your hours actually go An honest time audit for an owner-operated venue: the prep, the phone, the roster, the supplier chasing. What AI can genuinely take off your plate, and the bits it can't and shouldn't. 7 min
Lesson 2 Stop losing money to no-shows and missed calls A no-show on a Saturday table is real money walking out. About one in three calls to a busy venue goes unanswered. The maths on SMS reminders, deposits and an AI phone agent, and how to set them up. 8 min
Lesson 3 Marketing without the time sink Menus, specials, an Instagram caption and a polite reply to a tough review, drafted in minutes instead of after close. A copy-paste prompt pack in your own tone, with a human eye kept on every post. 8 min
Lesson 4 Rosters, wages and the Award Demand-based rosters built from your POS data, and why Award compliance matters more now that wage theft is a criminal offence. The AU-built tools that interpret penalty rates so you don't underpay by accident. 8 min
Lesson 5 Connect the tools and your action plan Your POS as the hub, ordering through the table, supplier ordering and waste under control, and a calm 90-day plan to roll it all out one win at a time. 7 min

Work through them in order. The single way in is lesson 1.

Carry on anywhere.

Start it on a quiet afternoon, finish it after close. Save your spot and we'll email you a link that picks the course back up on any device. No account, no password.

Pick up anywhere

Save your progress

Pop your email in and we'll send you a link to pick up where you left off, on any device. No account needed.

Just for the link to your progress. No spam, and I never share your details.

Take it to your venue.

A short working session you do with your team: audit where your hours go, run the no-show and missed-call maths, save the prompts that sound like you, check your roster against the Award, and write a 90-day plan. Type into it or print it. Want just the gist? There's a free one-page summary too.

Free download

Get the hospitality workbook

Pop your email in and the fill-in workbook is yours: audit your hours, run the no-show and missed-call numbers, build your prompt pack, check the Award, and plan your first 90 days. Type into it or print it.

Your email gets you the workbook, that's it. No spam, and I never share your details.

Prefer the quick version? Read the free one-page summary →

Before you start.

Is the course really free?
Yes, completely. All five lessons are free to read with no sign-up. If you'd like the fill-in workbook to audit your hours, run the no-show maths and plan your first move with your team, that's a quick email, and that's the only thing asked for anywhere on here. There's a free one-page summary too, with nothing asked for.
Who is this for?
Owner-operated cafes, restaurants and pubs: the people who do a bit of everything and never have a spare hour. It's pitched at thin margins and busy weeks, so it leads with free tools and the things already sitting in your POS.
Do I need to be techy?
Not at all. It's plain English with real Australian tools and concrete numbers, no jargon. If you can run a venue and send a text, you can do everything in here.
How long does it take?
About 38 minutes all up, across five short lessons. Read it between services, in one sitting or one lesson at a time, whatever suits.
Will it go out of date as the tools change?
The Australian hospitality market consolidates fast, so the course keeps tool mentions category-led and sticks to what lasts: the maths, the workflow, and the safe habits. The named tools are current pointers, not the point.
Is this just a sales pitch?
No. It's the same honest advice JDCS would give over a coffee, written down, so you walk away genuinely more capable. If you later want a hand putting any of it in place, the first conversation is free and you keep the plan either way.
When you're ready

Want a hand fitting this to your venue?

Once you've picked your first win, the next step is fitting it to how your venue actually runs: your POS, your bookings, your roster, your suppliers. That first conversation is free, and you keep the plain-English plan either way.